Frequently Asked Questions
Straight answers on buying, financing and servicing a Chevy at Jay Hatfield Chevrolet in Chanute, Kansas.
Where is Jay Hatfield Chevrolet in Chanute?
You'll find our Chevy showroom at 1401 W Beech St, Chanute, KS 66720, under the same roof as Jay Hatfield GMC.
Is Jay Hatfield Chevrolet the same store as Jay Hatfield GMC?
Yes. Chevrolet and GMC sell and service vehicles under one roof at 1401 W Beech St, Chanute, KS 66720. This site covers Chevrolet; for new GMC trucks and SUVs, visit Jay Hatfield GMC.
What are the Chevy store's hours?
Sales: Monday through Friday, 8 a.m. to 6 p.m., and Saturday, 8 a.m. to 5 p.m. Service: Monday through Friday, 7:30 a.m. to 5:30 p.m. Parts: Monday through Friday, 7:30 a.m. to 5 p.m. Closed on Sundays.
How do I reach each department?
Sales 620-433-4011, Service 620-433-4964, Parts 620-433-4966.
Where do your customers come from?
Chevy drivers come to us from Chanute, Humboldt, Thayer and Erie; Iola, Garnett, Yates Center and Burlington to the north; Independence, Coffeyville, Cherryvale, Fredonia and Neodesha to the south; and all of Neosho, Montgomery, Allen, Woodson, Coffey, Wilson and Anderson counties.
What new Chevys are in stock?
Our lot carries the Chevrolet Trax, Trailblazer, Equinox, Blazer, Traverse, Colorado, Silverado 1500 and Silverado 2500 HD. Inventory moves quickly, so see new Chevrolet inventory or call 620-433-4011 about a specific model.
Do you sell pre-owned vehicles too?
Yes. Our used lot has cars, trucks and SUVs from a wide mix of brands. Browse pre-owned vehicles.
Can I get financed with less-than-perfect credit?
Yes. We help shoppers in every credit situation, and you can apply for pre-qualification online first.
Can I lease a Chevrolet here?
Yes. Leasing is offered on new Chevrolets, and we can compare a lease payment with a loan payment for the vehicle you like.
How does a trade-in work?
Value your trade online, then bring it by for a final look. In Kansas, the trade-in amount comes off the taxable price when you buy.
Will you buy my vehicle outright?
Yes. We purchase cars, trucks and SUVs even when you aren't buying anything from us.
Do your prices include a dealer fee?
Yes. The $399 admin fee is already included in every price on our website. Tax, title and license are extra.
Can you deliver a vehicle to my home?
Yes. We deliver free within 100 miles of Chanute.
What coverage can I add to my vehicle?
You can choose from extended warranty coverage, service plans and more. For example, add 6 oil changes for $169.99 with the purchase of any new or used vehicle; they have no mileage or time limits.
Will you service a car I didn't buy from you?
Yes. We service every make and model, wherever it came from.
Can you handle my Chevrolet's warranty or recall work?
Yes. We're a Chevrolet Certified Service center and perform factory warranty repairs and recalls on Chevrolets.
Can you work on my Silverado's Duramax diesel?
Yes. Our technicians maintain and repair diesel pickups, including Silverado HD trucks with the Duramax.
Is a loaner available while my Chevy is in the shop?
Loaners are available on request, subject to availability, so mention it when you schedule.
How do I schedule service?
Schedule online or call 620-433-4964. Express oil changes don't need an appointment during service hours.
Can I order Chevy parts?
Yes. Call Parts at 620-433-4966 or visit our Parts Department page to request what you need.
Getting ready to buy? Our Buyer's Guide covers choosing, financing and buying a vehicle in Kansas.